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Investors

Investor Grievances

How to raise a shareholder grievance, and how it is escalated if unresolved.

Escalation route

Three levels

Registrar & Transfer Agent

First point of contact for share transfers, transmission, dematerialisation, dividends and address changes.

Company Secretary & Compliance Officer

If unresolved by the RTA, escalate to the Company Secretary, who reports to the Stakeholders Relationship Committee of the board.

SEBI SCORES

If still unresolved, shareholders may lodge a complaint on SEBI’s SCORES platform at scores.sebi.gov.in.

To be suppliedRegistrar and Transfer Agent name, address, phone, email and website. Company Secretary name, direct email and phone. Also the dedicated investor grievance email address. Without these the escalation route above is not actionable, and a dedicated grievance email is a SEBI expectation for listed companies.